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Security at Pulse

Your data security is our top priority

End-to-End Encryption

All your data is encrypted in transit and at rest using AES-256 industry-standard encryption protocols.

Privacy First

We never sell your data. Your workspace data belongs to you and is not used for AI training.

Enterprise Security

SOC 2 compliant, regular security audits, and penetration testing to ensure your data is safe.

Security Monitoring

24/7 security monitoring and intrusion detection systems protecting your accounts.

How We Protect Your Data

Pulse implements multiple layers of security to ensure your team's conversations and extracted work items remain private and secure.

Encryption

All data transmitted between your devices and our servers is encrypted using TLS/SSL. Data at rest is protected with AES-256 encryption, the same standard used by banks and government agencies.

Authentication & Access Control

  • Secure session management with httpOnly cookies
  • WebSocket token-based authentication to prevent impersonation
  • Rate limiting on authentication endpoints
  • Role-based access controls within workspaces
  • Phone-based OTP verification for account creation

Infrastructure Security

  • Tenant-isolated infrastructure — your data is never co-mingled
  • Regular automated backups with encrypted storage
  • Server-side validation for all file uploads
  • Continuous monitoring for unauthorized access attempts

AI Data Handling

Messages processed by our AI engine for work item extraction are handled with strict privacy controls. Your conversations are never used to train AI models — ours or anyone else's. Data is processed in real-time and not retained beyond what's necessary for extraction.

Built to comply with SOC 2 Type II GDPR CCPA ISO 27001 DPDP Act

Report a Security Issue

If you discover a security vulnerability, please email us at security@pulseapp.ai with details of the issue. We take all security reports seriously and will respond within 24 hours.